Cancellation RateĭoorDash gives you the freedom to accept deliveries as you please, but they expect you to complete them. While you should monitor your rating, DoorDash does notify you if you approach the threshold. You will need to maintain a Consumer Rating of 4.2 stars or higher to avoid DoorDash deactivation.
Someone who drops the order off late, with DoorDash missing items, or with an unpleasant attitude often has a lower rating than a Dasher who does the opposite. They base customer ratings on punctuality, thoroughness, and behavior. Consumer RatingsĬustomers have to rate their DoorDash deliveries once they receive them on a scale from one to five stars. The reasons are as follows: Reasons DoorDash Will Deactivate YouĭoorDash lists five primary reasons for deactivation within their policy. The DoorDash Deactivation Policy discusses multiple ways you can compromise your account. If the clients or merchants have an issue with your services, you might set yourself up for deactivation. However, being your boss has its shortcomings.
This is just the beginning of what we have planned for DoubleDash and we are excited for what is to come in the near future! If you’re a merchant who is interested in being featured on DoubleDash, fill out the form here to learn about future opportunities.ĭoubleDash is the next step toward getting everything you want from your neighborhood delivered together in a one-stop shop experience. With DoubleDash, merchants can reach new customers online who are eager to discover and try new offerings that complement their meal. Arreola, Owner, Señor G’s Fresh & Healthy Mexican Food, Playa Del Rey, CAĭoubleDash was designed to further our mission of empowering local economies and creating innovative opportunities for our merchants to grow their businesses. Señor G’s Fresh & Healthy Mexican Food provides fresh and unique menu items and now, we’re excited to further delight customers with our offerings.” - Benjamin D. “We are excited to be a part of DoorDash’s newest endeavor, DoubleDash, and for the opportunity to reach new customers and drive additional sales for our business. In addition to the U.S., we are also introducing DoubleDash in Canada. In select markets, we are also piloting DoubleDash with local restaurants where you will have the option of adding complementary items from nearby local restaurants to your initial meal order. Enjoy!ĭoubleDash is currently available with 7-Eleven, Walgreens, Wawa, QuickChek, The Ice Cream Shop and DashMart, a DoorDash-exclusive store that offers thousands of convenience and grocery items as well as products from the local restaurants you love. From there, your Dasher receives both orders and will deliver them together.Add them to your cart and check out with no additional delivery fees or minimum order size. From the store page, select your favorite drinks, snacks, and any other items you want.
Place your restaurant order on DoorDash and after checkout, look for the DoubleDash option on the map to add items from nearby stores.DoubleDash will be the new way to craft your perfect order on DoorDash - whether it’s adding chips and a drink to your lunch or stocking up on late night snacks like ice cream and candy with your sushi dinner. Both your orders will arrive together, with the same Dasher*. Today, we are introducing DoubleDash - a new innovation that lets you add your favorite items from nearby stores to your original order for no additional delivery fee or order minimum. We are now excited to take it one step further by allowing you to shop across multiple stores and categories, all in a single order. DoorDash’s vision has always been to deliver all the best of your neighborhood right to your doorstep, from restaurants to convenience, grocery, retail, pet supplies, and more.
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